Withdrawal

Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction
for purposes that are predominantly outside their trade, business or
self-employed professional activity.

Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days
without giving any reason.

The withdrawal period is fourteen days from the day

• on which you or a third party designated by you, other than the carrier,
  takes possession of the goods, provided that you ordered one or more
  goods as part of a single order and these are delivered together, or
• on which you or a third party designated by you, other than the carrier,
  takes possession of the last item, provided that you ordered several
  goods as part of a single order and these are delivered separately, or
• on which you or a third party designated by you, other than the carrier,
  takes possession of the last partial shipment or the last item, provided
  that you ordered goods that are delivered in several partial shipments
  or pieces, or
• on which you or a third party designated by you, other than the carrier,
  takes possession of the first item, provided that you entered into a
  contract for the regular delivery of goods over a specified period of time.

You can also exercise your right of withdrawal online using our
withdrawal function.
If you use this online function, we will immediately send you an
acknowledgement of receipt on a durable medium (e.g. by email), containing
information on the content of the withdrawal declaration as well as the
date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to submit your
withdrawal declaration via the online withdrawal function (the so-called
“withdrawal button”) before the withdrawal period has expired.

You may also exercise your right of withdrawal by informing us
(Saint Savoy e.U., Schübelauer Gartenhaus, Zahnradbahnstrasse 17,
1190 Vienna, Austria, telephone: +43 676 60 400 10,
email: office@saintsavoy.com) of your decision to withdraw from this
contract by means of an unequivocal statement (e.g. a letter sent by post
or an email). You may use the model withdrawal form provided below,
but this is not mandatory.

In this case, to meet the withdrawal deadline, it is sufficient for you
to send your communication concerning your exercise of the right of
withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments
received from you, including the costs of delivery (with the exception
of any additional costs resulting from your choice of a type of delivery
other than the least expensive type of standard delivery offered by us),
without undue delay and no later than fourteen days from the day on which
we receive notification of your withdrawal from this contract.
We will use the same means of payment for this reimbursement as you used
for the original transaction, unless expressly agreed otherwise with you;
in no event will you be charged any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or
until you have supplied evidence of having sent back the goods, whichever
is the earlier.

You must send back or hand over the goods to us without undue delay and
in any event no later than fourteen days from the day on which you inform
us of your withdrawal from this contract. The deadline is met if you send
back the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from
handling other than what is necessary to establish the nature,
characteristics and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please use the
online withdrawal function provided by us or complete
this form and return it to us.)